Well situated in Hangzhou, Mercure Hangzhou West Lake has air-conditioned rooms, a fitness center and a restaurant. Featuring a concierge service, this property also provides guests with a sun terrace. The property provides room service, a 24-hour front desk and luggage storage for guests. At the hotel, all rooms include a desk. Featuring a private bathroom with a shower and free toiletries, some rooms at Mercure Hangzhou West Lake also have a city view. All rooms in the accommodation are equipped with a flat-screen TV and a hairdryer. Wushan Square is 2.2 miles from Mercure Hangzhou West Lake, while Hangzhou East Train Station is 4.1 miles from the property. The nearest airport is Hangzhou Xiaoshan International Airport, 17 miles from the hotel.